Privacy Policy

Privacy Policy

Last updated: August 17, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to [Your Store Name].

  • Service refers to the website operated by the Company.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies are small files placed on your device (computer, mobile device, or any other device) by a website.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

We may collect different types of information for various purposes to provide and improve our Service to you:

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information such as your name, email address, phone number, and delivery address.

  • Usage Data: Usage Data is collected automatically when using the Service (such as IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, etc.).

  • Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service.

  • To manage your account and orders.

  • To contact you by email, phone, SMS, or other equivalent forms of communication.

  • To provide you with news, special offers, and general information about goods and services.

  • To improve our website and customer experience.

  • To comply with legal obligations.

Sharing of Your Personal Data

We may share your personal information in the following cases:

  • With Service Providers: To monitor and analyze the use of our Service.

  • For Business Transfers: In case of a merger, acquisition, or sale of assets.

  • With Law Enforcement: When required to comply with the law.

Data Security

We value your trust in providing us with your Personal Data, and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Refunds and Returns Policy

In addition to this Privacy Policy, please note the following Refunds and Returns terms:

  1. Customers must provide photo and/or video evidence at the time of delivery when receiving and opening the parcel.

  2. Without such evidence, refund or return claims will not be accepted.

  3. Claims made without photos or videos (for example, simply stating that the parcel was not delivered, or that items were missing/damaged) will be considered invalid.

  4. This policy ensures fairness and prevents fraudulent refund/return requests.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • By email: [your email address]

  • By visiting this page on our website: [your website URL]

  • By phone: [your phone number]