Terms & Conditions

1.1
We operate the website R&V Drinks. We are R&V Drinks Limited, a company registered in England and Wales, with our registered office at Unit D3, Seedbed Centre, Davidson Way, Romford, Essex, RM7 0AZ, England.

1.2 Contacting us if you are a consumer

• (a) To cancel a Contract in accordance with your legal rights, you must notify us that you have decided to cancel your order. This can be done by completing the form on our website and selecting the enquiry type "Cancellation". A link to the cancellation form will be included in your Order Confirmation.
• You can also email us at info@rvspirits.co.uk or contact our customer services team by telephone on 07741471056. Please include details of your order when contacting us.
• (b) If you wish to contact us for any other reason, including complaints, you may contact our customer support team by phone, email, or through our website contact form.
• (c) If we need to contact you or provide notice in writing, we will do so via email or other written communication.

1.3 Contacting us if you are a business
Business customers may contact us by telephone, email, or through our website contact form for any inquiries or support.

• 2.1 The images of the products on our website are for illustrative purposes only. Although we make every effort to display colours accurately, we cannot guarantee that your device will display the exact colour of the product.
• 2.2 The packaging of the products may vary slightly from the images displayed on the website.
• 2.3 All product descriptions, pricing, and availability are subject to change without prior notice.

• 3.1 By placing an order through our website, you confirm that you are legally capable of entering into binding contracts.
• 3.2 All orders are subject to acceptance and availability.
• 3.3 Payment must be made in full at the time of purchase using the available payment methods on our website.
• 3.4 We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

• 4.1 Delivery times provided on our website are estimates and may vary depending on location and availability.
• 4.2 We are not responsible for delays caused by courier services, customs processes, or events outside our control.
• 4.3 Customers must ensure that delivery information is accurate at the time of placing the order.

• 5.1 Customers may request a return or refund in accordance with applicable consumer protection laws.
• 5.2 To request a return, customers must contact us within the specified return period after receiving the product.
• 5.3 Products must be returned in their original condition and packaging.
• 5.4 Refunds will be processed once the returned product has been received and inspected.

• 6.1 All content on this website, including text, images, logos, and graphics, is the property of R&V Drinks and is protected by copyright and intellectual property laws.
• 6.2 You may not reproduce, distribute, or use any website content without our written permission.

• 7.1 We will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• 7.2 Nothing in these terms excludes liability where it would be unlawful to do so.

• 8.1 We reserve the right to update or modify these Terms and Conditions at any time.
• 8.2 Changes will take effect immediately upon posting on this website.

If you have any questions about these Terms and Conditions, please contact us:

• Email: info@rvspirits.co.uk
• Phone: 07741471056
• Address: Unit D3, Seedbed Centre, Davidson Way, Romford, RM7 0AZ